To help small and medium-sized businesses on a daily basis, Dell does not only offer professional PCs perfectly calibrated for each use. Did you know that the manufacturer also has in its catalog a vast gallery of services dedicated to the management and maintenance of a computer park?
If IT has now become an essential element for the proper functioning of companies, the maintenance of the machine park is not always easy, especially for the smallest structures. Whether due to a lack of resources or time, this lack of monitoring and maintenance can be extremely detrimental to a company and cause many inconveniences in the long term.
In order to support professionals as well as possible, Dell has decided to offer a series of services to relieve them of everything related to computer problems. Hardware failures, data security or simply advice: Dell is there to help you every day. Support that begins from the equipment purchase phase thanks to present and responsive customer support. We will explain everything to you.
Exemplary support for small and medium-sized businesses
The first layer of assistance provided by Dell to companies wishing to benefit from its services lies in consulting. From the purchase phase, the manufacturer provides its customers with engineers and sales experts to guide them towards equipment suited to their needs. To benefit from this advice, nothing could be simpler since there are no less than three channels to contact the competent people:
- per cat: By visiting the Dell site Monday through Friday between 9:00 a.m. and 6:00 p.m., you will be able to get in touch with a sales expert who can answer your questions;
- by telephone : Monday through Friday, 9:00 a.m. to 6:00 p.m., you can call a sales engineer at 0801 800 001 to get all your questions answered;
- by whatsapp: from the site, you can be put in touch with a commercial expert, and follow your long-term conversation.
The second layer of this support lies in two ranges of services to which it is possible to subscribe when purchasing your Dell PC:
- with ProSupport, you will be able to benefit from a wide range of services including, among others, an on-site repair service, direct access to local ProSupport engineers, unique resources for hardware and software expertise, monitoring and crisis management by a proactive, automated problem detection and notification with notification and ticketing via SupportAssist;
- With ProSupport Plus, you benefit from all the services offered by ProSupport, to which are added the preservation of the hard drive after its replacement, repairs in the event of accidental damage (drops, liquid splashes and power surges), preventive detection of problems and removal of viruses and malware as well as PC optimization via Support Assist technology.
The full range of services offered by ProSupport and ProSupport Plus are available 24 hours a day, 7 days a week, so you’ll never be left in the lurch. For more information on these services, we invite you to consult the page dedicated to them or contact Dell services as we indicated to you just before.
Choosing the right computer equipment according to the needs of your business
Today, Dell offers an extensive catalog full of products for individuals, but also professionals. This last segment is also extremely developed with a wide range of computers, servers or screens specially created to meet the requirements of companies. Reliable models, which also benefit from an excellent value for money.
The Dell XPS 17 at 3418.99 euros including tax
The Dell XPS 17 is a very high-end laptop PC intended for image and graphic design professionals. The combination of the Core i7-12700H processor, 16 GB of RAM and the GeForce RTX 3060 6 GB that equip it make it a real beast of competition capable of running heavy and resource-intensive applications without problem.
Thanks to the presence of a latest generation Nvidia GPU, this PC takes full advantage of Nvidia Studios drivers, which optimize the performance of many creative applications such as After Effects, Premiere or Blender. Last asset in its sleeve: its screen. It is a 17-inch Infinity Edge panel with UHD + definition (3840 by 2400 pixels) and excellent brightness ideal for everything related to the image.
The Dell XPS 17 is currently sold at 3418.99 euros including tax.
The Dell Vostro 7620 at 1403.16 euros including tax
The Dell Vostro 7620 for its part is a portable PC that lends itself more to office automation and simple applications thanks to a solid configuration. The Intel Core i7-12700H, the GeForce RTX 3050 Ti 4 GB and the 16 GB of RAM allow it to overcome everyday tasks without any problems.
It also has a nice 16-inch screen with 16/10 FHD+ definition, an FHD webcam, a dual built-in microphone and a backlit keyboard with a numeric keypad. Enough to offer a comfortable and very complete working experience, especially since it has a whole arsenal of ports that are useful on a daily basis.
This fall, the Vostro 7620 laptop is available for 1403.16 euros including VAT.
The Dell Latitude 5530 at 1451.15 euros including tax
With the Latitude range, Dell offers computers designed from the ground up for professionals. They therefore embed features that are not found on consumer PCs. The Latitude 5530, for example, places particular emphasis on security and the protection of sensitive data.
With Onlooker Detection, your computer will notify you if someone else is looking at your screen and blur the screen display, while Look Away Detect is able to identify when you are not looking at the screen. This feature will then reduce the screen brightness to protect your work. Finally, ExpressSign-In technology will automatically lock your computer if you move too far away from it using your camera.
The Dell Latitude 5530, in its configuration equipped with an Intel Core i5-1245U, 8 GB of RAM and 256 GB of storage is offered at 1451.15 euros including tax.
The Dell 27-inch S2721HS screen at 183.52 euros including tax
If you are looking for a screen to equip your workstation(s), the Dell S2721HS is an excellent choice. With an elegant design, it is also compact and very thin which will allow you to easily integrate it into your workspace. Not to spoil anything, it is also very easy to adjust. Height, tilt, portrait or landscape mode, the choice is yours.
But its major asset is undoubtedly the quality of its display. Its 27-inch Full HD panel with very thin borders is a real feast for the eyes. Thanks to IPS technology, you benefit from a wide viewing angle (178° on both axes), while its ComfortView technology limits blue light emissions to reduce visual fatigue.
The Dell S2721HS is accessible at 183.52 euros including tax on the Dell Store, and it has a 3-year Premium After-Sales Warranty.